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About OPA

OPA offers consumers the information needed to make the best health insurance decisions. Our website covers many different health care topics including consumer rights and responsibilities, dealing with problems, and finding health care. OPA’s educational materials are available in multiple languages and are offered at no cost to individuals and organizations. Our website has worksheets for making the most of doctor visits, keeping track of medications, preparing for a hospital stay, and more.

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OPA publishes annual Health Care Quality Report Cards. The report cards provide consumers with performance ratings for the state’s largest health plans and over 200 medical groups. This information helps Californians get the high quality care they deserve.

OPA educates consumers on the new rights and benefits of the Affordable Care Act. We provide resources and referrals to help you take advantage of this new health care reform law.

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Our Mission

OPA is charged with the responsibility to inform Californians about how to:

  • Obtain health care services for which they are entitled or for which they are eligible under law,
  • Receive timely assistance in resolving problems in accessing care or other problems with their health plan or providers, and
  • Access health care quality information.

Contact Us
California Office of the Patient Advocate
980 9th Street, Suite 8017
Sacramento, CA 95814
Phone: 916-324-6407
Email Us: contactopa@opa.ca.gov  

Office of the Patient Advocate Staff

Organization Chart


For questions about this website, contact webmasterOPA@opa.ca.gov

Health Plan Problems?

For HMOs  888-466-2219
For PPOs   800-927-4357