Complaint Data Reports
The Office of the Patient Advocate produces annual reports about health care complaints made by California consumers to the Department of Managed Health Care, Department of Health Care Services, California Department of Insurance, and Covered California. These reports also include information about state consumer assistance centers.
Data Tables from the Measurement Year 2016 Report
(Released April 2018) - This third-year, multi-departmental report provides information on health care complaints resolved in 2016.
Statewide Complaint Data Highlights
Find statewide statistics from OPA's most recent complaint data analysis. View statewide complaint data highlights...
State Consumer Assistance Service Centers
The state entities that reported complaint data to OPA also provided additional information about their consumer assistance service centers. Learn more about consumer assistance at the:
About the Complaint Data Reports
Find out more about OPA's complaint data reporting initiative, including the statutory requirements, background, and report methodology. Learn more about the Complaint Data Reports...
Annual Health Care Complaint Data Reports
Data Tables from the Measurement Year 2015 Report
(Released January 2017) - This second-year, multi-departmental report provides information on health care complaints resolved in 2015.
Data Tables from the Measurement Year 2014 Report
(Released May 2016) - This baseline report is the first time in the state's history that a multi-departmental report on health care complaint data has been issued.
If you have any additional questions about OPA's annual Complaint Data Report, please email us at firstname.lastname@example.org.