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Home > Complaint Data Reports > State Service Center Profiles

Consumer Assistance Service Centers

As part of its annual Complaint Data Reports, OPA collects information about state health care consumer assistance centers supported by the Department of Managed Health Care, Department of Health Care Services, California Department of Insurance, and Covered California.

Click on the links below to learn more about each state service center.

State Consumer Assistance Service Centers by Department
Department of Managed Health Care Help Center


Department of Health Care Services Medi-Cal Managed Care Office of the Ombudsman


Medi-Cal Telephone Service Center


Denti-Cal Beneficiary Telephone Service Center


California Department of Insurance  Consumer Services Division

1-800-927-HELP (4357) or 213-897-8921

Covered California Service Center