Home > About OPA > Partner Tools > Youtube Videos

Videos

To add a link to any of the short videos below to your website, please open the video in YouTube and copy and paste the embeded code into your website editor. These videos cover different topics including an overview of the Office of the Patient Advocate, an explanation of the DMHC Help Center, instructions on how to file for an Independent Medical Review and much more. We hope that you find the videos informative.

Your Right to an Interpreter

Need an interpreter for medical care? Learn about your rights to an interpreter in California health plans and tips to help consumers get interpretation and translation services in their language.

Your Rights Under the Health Care Reform

Confused about Health Care Reform and how it affects consumers? This video gives an overview explanation of consumer rights under Health Care Reform.

New Preventive Care Services Under Health Care Reform

Preventive care is free and important. The new Health Care Reform law makes it easier to get the preventive care services you and your family need. Learn what's free and why it's important.

Consumer Assistance

Have a health plan complaint? Need coverage? This video explains where consumers can get assistance with answering their questions about health care and health care insurance. Learn about consumer assistance resources.

Health Care Reform in California

Confused about Health Care Reform and how it affects consumers? This video gives a brief overview of Health Care Reform in California.

Women's Health

This video helps explain the resources available to women. By visiting our website at www.opa.ca.gov, consumers can find health care resources available to women.

Resources Available for the African American Community

Do you know what resources are available in your community? This video helps explain the resources available to the African American community.

African American Community Outreach Resources

Do you know what resources are available in your community? This video helps explain the health care resources available to the African American community.


Denied Treatment or Service by Your Health Plan? How to File an Independent Medical Review

Denied a treatment by your health plan? Learn how you can request an Independent Medical Review from the California Office of the Patient Advocate website at www.opa.ca.gov or call the Help Center at 1-888-466-2219.

SPANISH: Office of the Patient Advocate and DMHC Help Center

Do you know how to get the most out of your health care plan? Use the resources available on the California Office of the Patient Advocate Web site and the Help Center to learn how get better health care. Visit our website at www.opa.ca.gov or call the Help Center at 1-888-466-2219.

Office of the Patient Advocate: Guiding You to Better Health Care

Do you know how to get the most out of your health care plan? Use the resources available on the California Office of the Patient Advocate Web site and the Help Center to learn how get better health care. Visit our website at www.opa.ca.gov.

Office of the Patient Advocate: Health Insurance Tips and Tools

Do you know how to get the most out of your health care plan? Use the resources available on the California Office of the Patient Advocate Web site and the Help Center to learn how get better health care. Visit our website at www.opa.ca.gov.

Office of the Patient Advocate: Getting the Most Out of Your Health Care

Five tips for getting the most out of your health care. Visit our website at www.opa.ca.gov.

Office of the Patient Advocate: How Does Your Health Care Measure Up?

CA Patient Advocate Asks: Are you getting the health care you deserve? The Office of the Patient Advocate (OPA) was created to provide you the tools needed to take control of your health care. These tools include a guide on How to Use Your Health Plan and an online Health Care Quality Report Card on the top HMOs and Medical Groups in California. Visit our website at www.opa.ca.gov for more information.


DMHC Help Center: Problems with Health Insurance? How DMHC Help Center Can Help

Do you have questions or a complaint about your health plan? Learn about the services offered by the Help Center to help consumers resolve their questions or problems about their health plan. Visit our website at www.opa.ca.gov for more information.

DMHC Help Center: Why Contact DMHC Help Center?

Do you know about the Department of Managed Health Care (DMHC) Help Center? Learn more about it and why you should contact the Help Center. Visit our website at www.opa.ca.gov for more information.

DMHC Help Center: How DMHC Help Center Can Help with HMOs, PPOs and Other Health Plans

Do you have a billing dispute, denied a prescription, or another problem with your health plan? Learn how to resolve your problem from the California Office of the Patient Advocate website at www.opa.ca.gov or call the Help Center at 1-888-466-2219 for more information.

DMHC Help Center: Help Center Assists Californians with HMO, PPO or other Health Insurance Problems

Problems with your health plan? Learn how the resources at the California Office of the Patient Advocate website and the Help Center can help you resolve problems and complaints. The Help Center is a free resource that assists consumers who have questions or a problem regarding their health plan. Visit the California Office of the Patient Advocate website at www.opa.ca.gov or call the Help Center at 1-888-466-2219 for more information.

DMHC Help Center: Problems with Bill for Emergency Room Visit

Do you know your rights if you receive charges after an emergency room visit? Learn about your rights from the California Office of the Patient Advocate website and the Help Center if you are unfairly and illegally charged for services after a visit to the emergency room. This is referred to as "balance billing". Visit our website at www.opa.ca.gov or call the Help Center at 1-888-466-2219 for more information.