Health Care Quality Report Card 2007 Excellent **** Good *** Fair ** Poor * Get the full story: Visit HealthCareQuality.ca.gov to see how California health plans rate and to learn which HMO and medical group are best for you. Find out how health plans treat specific conditions, such as diabetes, cancer, asthma, heart disease, and more. Remember: Your health plan (HMO) decides which medical groups (doctors) are available to you for your health care. Are you and your family getting the care you deserve? HealthCareQuality.ca.gov Take control of your health. By learning more about your health plan and medical group and insisting on quality care, you have the power to improve health care for your family, friends and neighbors. 2007 HMO Ratings At -A-Glance Go to HealthCareQuality.ca.gov to see how HMOs rate based on national standards of care and how they are rated by people like you. California HMO Ratings ****Excellent ***Good **Fair *Poor (Ratings in two Categories) Meeting National Standards of Care AND Members Rate Their HMO Aetna Health of California Inc. ** * Blue Cross HMO – CaliforniaCare ** ** Blue Shield of California HMO ** *** CIGNA HMO ** ** Health Net of California, Inc. *** *** Kaiser Permanente – Northern California Region *** *** Kaiser Permanente – Southern California Region *** *** PacifiCare of California ** *** Western Health Advantage ** *** For more information on specific conditions, including Heart Care, Mental Health, Cancer Screening, and Asthma Care, visit: HealthCareQuality.ca.gov Top medical groups where you live. Go to HealthCareQuality.ca.gov, to see how medical groups rate on their services. Bay Area Affinity Medical Group Camino Medical Group Hill Physicians Medical Group - East Bay John Muir Physician Network Kaiser Permanente Med Grp - Diablo Service Area Kaiser Permanente Med Grp - Greater Southern Alameda Area Kaiser Permanente Med Grp - Oakland/Richmond Kaiser Permanente Med Grp - Redwood City Kaiser Permanente Med Grp - San Francisco Kaiser Permanente Med Grp - San Rafael Kaiser Permanente Med Grp - Santa Clara Kaiser Permanente Med Grp - Santa Teresa Kaiser Permanente Med Grp - South San Francisco Mills-Peninsula Medical Group Palo Alto Medical Foundation, PA Division Los Angeles/Orange County Bristol Park Medical Group Cedars-Sinai Med Grp Edinger Medical Group Greater Newport Physicians HealthCare Partners Med Grp Southern California Permanente Med Grp - Baldwin Park Southern California Permanente Med Grp - Bellflower Southern California Permanente Med Grp - Los Angeles Southern California Permanente Med Grp - Orange County Southern California Permanente Med Grp - Panorama City Southern California Permanente Med Grp - South Bay Southern California Permanente Med Grp - West LA Southern California Permanente Med Grp - Woodland Hills UCLA Medical Group Sacramento Hill Physicians Medical Group - Solano Kaiser Permanente Med Grp - Napa/Solano Kaiser Permanente Med Grp - North Valley Kaiser Permanente Med Grp - Santa Rosa Kaiser Permanente Med Grp - South Sacramento Solano Regional Medical Group (a.k.a. Sutter Regional Medical Foundation) Sutter Medical Group Sutter West Medical Group Woodland Clinic Medical Group Central Valley Kaiser Permanente Med Grp - Central Valley Medical Center Kaiser Permanente Med Grp - Fresno Medical Center Southern California Permanente Medical Group - Kern County Inland Empire Southern California Permanente Med Grp - Fontana Southern California Permanente Med Grp - Riverside San Diego Southern California Permanente Medical Group - San Diego Scripps Clinic Medical Group Sharp Mission Park Medical Group Sharp Rees-Stealy Medical Centers The Office of the Patient Advocate educates consumers about their rights and responsibilities as HMO enrollees so that they can get the care they deserve from their health plans. HealthCareQuality.ca.gov 1-888-466-2219 Need help with your HMO? Call the California HMO Help Center at: 1-888-466-2219 GET HMO HELP NOW “You and your family deserve the best health care possible. Visit us at HealthCareQuality.ca.gov to learn how you can get the right care.” – Sandra Perez, Director California Office of the Patient Advocate