Health Care Consumer Alerts
Get Health Care In Your Language: You Have The Right!
I commend all the people and organizations that have worked for years to make these
regulations possible. Finally, more consumers can receive medical services in their language.
–Sandra Perez, Director of the Office of the Patient Advocate
Troubles understanding English? Your health plan must give you assistance in your language, at no cost.
You Have the Right To
- Interpreter Services at:
- the doctors office
- the laboratory
- the therapy facility
- and other points of service
- Written translations or verbal interpretation of important documents including:
- applications
- notices about the right to file a grievance
- notices about the denial, reduction, modification, or
- consent forms
Tips and Resources for Better Health Care
- Take control of your health care:
- Ask for an interpreter before your doctors visit
- Ask for a list of doctors who speak your language
- Problems understanding documents? Ask for language assitance.
Call the number on the back of your member ID card.
- Problems getting language services from your health plan?
- More Resources:
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