After his surgery, Tom got a bill from the anesthetist. “I thought it was a bill I should not have to pay. I called my health plan and they dealt with it. I had to be persistent, but it worked.”
“I am in an HMO. A friend told me to look at my evidence of coverage. She also said I could call the state. There’s a helpline, the Help Center, where I might be able to get help. I found out that I shouldn’t have to pay this bill. My HMO should pay it.”
“Then it happened again. I had to have another surgery and I got another bill. This bill was for half the cost of the anesthesiologist. I called my HMO again and I said I wouldn’t pay it. I said I was going to call the state. My HMO paid the bill.”
More about HMO costs.
