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2003 Quality of Care Report Card

The State of California’s Office of the Patient Advocate (OPA) publishes the Quality of Care Report Card each year to provide you with comparative information on the performance of California's largest HMOs and medical groups.

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HMO Quality

See how HMOs in your county are rated based on the quality of health care they provide and the customer services they offer.

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Medical Group Quality

See how groups of doctors in your county are rated based on what their patients think.

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Medical Group Quality HMO Services in Other Languages

HMO Services in Other Languages

Learn about the services that HMOs provide to patients who do not speak English or who use American Sign Language.

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Explore HMO Quality Health Topics

You may have a special concern about your health or about the health of a friend or family member.

See how HMOs rate for:

The Report Card in Print

Get a printed version of the report card

Explore Detailed Ratings

HMO Quality

Medical Group Quality

HMO Services in Other Languages

About the Quality of Care Report Cards: Quality Counts

Find out why quality should count when you're making a health care decision and how the Office of the Patient Advocate can help you. Learn more about where this report card comes from and why it was created.

Have a Problem With Your HMO? Get Help

The Department of Managed Health Care's HMO Help Center can help you resolve problems that you are having if you have been unable to reach agreement with your health plan. If you are having problems about medical care, billing, prescriptions, preventive testing or mental health services:


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