How does your HMO or Medical Group Measure up?
2004 Quality of Care Report Card

The State of California’s Office of the Patient Advocate (OPA) publishes the Quality of Care Report Card each year to provide you with comparative information on the performance of California's largest HMOs and medical groups.

HMO Quality

See how HMOs in your county are rated based on the quality of health care they provide and the customer services they offer.

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Medical Group Quality

See how groups of doctors in your county are rated based on seeing that patients get the right care and how patients rate their care and service experiences.

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HMO Services in Other Languages

What services are available to you if English is not your first language or you use American Sign Language? Find out more about how HMOs compare.

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Compare HMOs

Compare quality and language assistance services information for up to three HMOs

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Explore Health Topics

You may have a special concern about your health or about the health of a friend or family member.

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About the Quality of Care Report Card: Quality Matters

Find out why quality matters when you are making a decision about health care for you or a family member. Learn more about where this report card comes from and why it was created by the Office of the Patient Advocate.

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Have a Problem With Your HMO? Get Help

The Department of Managed Health Care's HMO Help Center can help you resolve problems that you are having if you have been unable to reach agreement with your health plan. If you are having problems about medical care, billing, prescriptions, preventive testing or mental health services:

Get HMO help now

Get a printed version of the report card