The California Office of Patient Advocate
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Site Map
Collapse About OPAAbout OPA
Help With PDFs
Request for Proposals
Health Care Consumer Alerts
Collapse Free Health Care Educational MaterialsFree Health Care Educational Materials
How To Use Your Health Plan Guide – PPOs and HMOs
California's HMO Guide for Seniors
COBRA and Cal-COBRA Financial Assistance
Health Care Research
Resource Material In Other Languages
Public Reporting on Health Care Quality: Challenges, Opportunities, and State-Level Policy Implications
Navigating the New Vision of Health Care
Collapse Community Events and AwarenessCommunity Events and Awareness
Collapse Mobile Information CenterMobile Information Center
Photo Gallery
Resource Links to Other Advocacy Groups
Collapse How to Use Your Health PlanHow to Use Your Health Plan
Collapse Health Plan BasicsHealth Plan Basics
Types of Plans
Health Care Benefits
Health Care Costs
Select the Right Plan
Keeping Coverage
Pre-Existing Conditions
Check Out Your Choices
Compare Benefits and Providers
Compare Costs
Compare Plans
Compare Quality
Group Coverage Through Your Job
HMO Costs
Individual Coverage
National Health Care Costs
How We Pay for Health Care
PPO Costs
Prescription Drug Costs
Select the Best Plan
Spend Money Wisely
What’s an HMO?
What’s a PPO?
Find Out What Services Cost
Worksheets
Collapse Getting Better CareGetting Better Care
You and Your Primary Care Doctor
Using Your Plan’s Services
Prenatal Care
Health Care for Children
Health Care for Adults 18–50
Health Care for Adults 50+
Better Care at Every Age
Choosing a Primary Care Doctor
Choosing Treatments
Communicating with Your Doctor
Disability Assistance
Finding Mental Health Care
Getting Emergency Care
Getting Supplies and Equipment
Hospital Care
Home or Nursing Home Care
Hospice Care
Language Assistance
Medicine Safety
Prescription Drugs
Preventive Care
Referrals and Pre-approvals
Ask for a Second Opinion
Seeing a Specialist
Personal Health Records
Why should I get a Personal Health Record (PHR)?
Setup a PHR
PHRs Available to Me
Doctor and Medical Group PHRs
PHRs for Particular Health Conditions or Needs
Health Plan and Public PHR Resources
Worksheets
Collapse Problems and ComplaintsProblems and Complaints
Talk to Your Doctor or Your Health Plan
Speak Up for Yourself
File a Complaint
HMO Complaints
Medi-Cal Managed Care Complaints
Medicare Advantage Complaints
PPO Complaints
Worksheets
Collapse People Like YouPeople Like You
Making Decisions
Choosing Providers
Getting Care
Managing Costs
Speaking Up For Yourself
Changing Medicines
Changing Plans
Choosing a Plan
Choosing a Plan
Choosing a Primary Care Doctor
Choosing Treatments
Discharge Planning
Filing a Complaint
Flexible Spending Accounts
Getting Care Away from Home
Getting Equipment
Getting Supplies
Hospice Care
Keeping Coverage
Yearly Deductible
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Find Local Help
Links and Helplines
Common Terms
Health Worksheets
Accessibility
Conditions of Use
Privacy Policy
Collapse Health Care QualityHealth Care Quality
Collapse Health PlansHealth Plans
About Health Insurance Plans
About the Health Care Quality Report Card
Collapse HMO RatingsHMO Ratings
Asthma Care
Checking for Cancer
Diabetes Care
Heart Care
Maternity Care
Mental Health Care
Sexually Transmitted Infections
Testing for Cause of Back Pain
Treating Adults: Getting the Right Care
Treating Children: Getting the Right Care
Help Smokers Quit
HMO Customer Service
Member Complaints
Members Rate HMO Doctors and Care
PPO (Preferred Provider Organization)
Medicare
Collapse Medi-CalMedi-Cal
Language Services for Medi-Cal members
Healthy Families
CalPERS
Collapse Doctors and Medical GroupsDoctors and Medical Groups
What is a medical group?
Medical Group Ratings
Hospitals and Long Term Care
Languages Services
Research and Background
Partner with OPA via the internet
Patient Rights
Collapse Contact California’s Patient AdvocateContact California’s Patient Advocate
OPA Updates
Scheduling a Meeting or Speaking Engagement


 
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