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​​​​Compl​aint Data Reports

The Office of the Patient Advocate produces annual reports about health care complaints made by California consumers to the Department of Managed Health Care, Department of Health Care Services, California Department of Insurance, and Covered California. These reports also include information about state consumer assistance centers.

Complaint Data Report Publications
Find Complaint Data Reports information by year.

Statewide Complaint Data Highlights
 See statistics from OPA's complaint data analysis.

About the Complaint Data Reports
Learn about OPA's complaint data reporting initiative, including the statutory requirements, background, and report definitions and methodology.

Annual Health Care Complaint Data Report - Report to the Legislature for Measurement Year 2016 (PDF)

Released April 2018 - This third-year, multi-departmental report provides information on health care complaints resolved in 2016.

 

Find additional annual Complaint Data Reports...