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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​2020 Open Enrollment Season is here!​

 

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Health Care Quality Report Cards

Learn how well health plans and medical groups do at providing the right care at the right time.

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Complaint Data Reports

View information about health care complaints filed each year with state agencies. Find complaint rates for California health plans. See the most common reasons and results for the state's complaint reviews.

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How to File a Complaint

You have the right to file a complaint if you have a problem with your health plan or the care you're getting. Learn about your options.

How OPA is working for you!

The Office of the Patient Advocate rates health plans and medical groups using health care perfor​mance measures based on quality of medical care and patient​ experience. This website provides information to help consumers compare health plans and medical groups, track consumer complaints and identify patient rights and health care resources​.

 Need Health Insurance Coverage?

Visit Covered California - California's marketplace for finding health insurance coverage.

Call 1-877-752-4737

or go to their website: www.coveredca.com

  Health Care Plan Problems?

Call The Department of Managed Health Care Help Center 

at 1-888-466-2219


  For Your Information

      


2020 Open enrollment season is here!

For CalPers members​​, open enrollment begins September 9 to October 4, 2019.

For ​Covered California, open enrollment begins October 15, 2019. Mark your calendars!

Open Enrollment is the time during which you can purchase or change your health insurance for the coming​ year. Once Open Enrollment closes, you can only enroll or make changes to your 2020 health insurance if you qualify for a special enrollment period​. Any changes or updates made during open enrollment start January 1, 2020. 

Updated: September 18, 2019


OPA Health Matters Blog

A new resource containing links and information covering health topics affecting California's health care ​consumers. Read our latest post on immunization and vaccines​ here.

Posted: September 10, 2019

The latest issue of OPA's newsletter, The OPA Insider, has been released.​ 

To receive​ the latest issue, contact us at ContactOPA@opa.ca.gov​ and we will e-mail you the most recent issue. If you'd like to receive future issues of The OPA Insider, you can subscribe here.​​

Posted:  April 4, 2019​


OPA's 2017-18 Report Card data is now available on the CHHS Open Data Portal.​

To view, go to CHHS Open Data Portal
https://data.chhs.ca.gov/organization/office-of-the-patient-advocate

Posted: January 9, 2019​​


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