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Committed to providing quality health care data for informed consumer decision making.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

​Starting January 1, 2020, Californians must have health care insurance. For more information, visit www.coveredca.com.

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Welcome

The Office of the Patient Advocate rates health plans and medical groups using health care perfor​mance measures based on quality of medical care and patient​ experience. This website provides information to help consumers compare health plans and medical groups, track consumer complaints and identify patient rights and health care resources​.​​



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​​​Health Care Quality Report Cards

​​​​Health plan and medical group ratings.
             
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Complaint Data Reports​​​​​​​

Annual​ reports ​on ​health care complaints filed with California state agencies and other health care reports.​

          
Know Your Rights 

Know Your Rights​​​

Information about rights that protect most California health plan members.


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​How to File a Com​plaint

Options for filing health care complaints.

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​How d​o I...​

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Where can I find...​​

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​See what's new...​
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 Need Health Insurance Coverage?

Visit Covered California - California's marketplace for finding health insurance coverage.

Call 1-877-752-4737

or go to their website: www.coveredca.com

 

 Health Care Plan Problems?

Call The Department of Managed Health Care Help Center 

at 1-888-466-2219


  For Your Information

      


OPA Health Matters Blog

A valuable resource containing links and information covering health topics affecting California's health care ​consumers. Read our latest post on prenatal and post-partum maternity care​ here.

Posted: November 22, 2019


2020 Open Enrollment Season is Here!​

Open enrollment for Covered California has been extended to January 31, 2020. For more information, to enroll, or to see if you qualify for financial assistance, visit www.coveredca.com or call Covered California at 1-800-300-1506.​ 

Updated: January 21, 2020​ ​


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Gover's Office​ ​​

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