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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​2020 Open Enrollment Season is here!​

​Starting January 1, 2020, Californians must have health care insurance. For more information, visit www.coveredca.com.

Welcome

The Office of the Patient Advocate rates health plans and medical groups using health care perfor​mance measures based on quality of medical care and patient​ experience. This website provides information to help consumers compare health plans and medical groups, track consumer complaints and identify patient rights and health care resources​.​​



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​​​Health Care Quality Report Cards

​​​​Health plan and medical group ratings.
             
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Complaint Data Reports​​​​​​​

Annual​ reports ​on ​health care complaints filed with California state agencies and other health care reports.​

          
Know Your Rights 

Know Your Rights​​​

Information about rights that protect most California health plan members.


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​How to File a Com​plaint

Options for filing health care complaints.

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​How d​o I...​

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Where can I find...​​

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​See what's new...​
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 Need Health Insurance Coverage?

Visit Covered California - California's marketplace for finding health insurance coverage.

Call 1-877-752-4737

or go to their website: www.coveredca.com

 

 Health Care Plan Problems?

Call The Department of Managed Health Care Help Center 

at 1-888-466-2219


  For Your Information

      


OPA Health Matters Blog

A valuable resource containing links and information covering health topics affecting California's health care ​consumers. Read our latest post on prenatal and post-partum maternity care​ here.

Posted: November 22, 2019


2020 Open Enrollment Season is Here!​

Open enrollment for Covered California has begun and extends to January 31, 2020. Consumers who sign up by December 15, 2019 will have coverage staring January 1, 2020, in time to meet a new individual health insurance coverage mandate. On January 1, 2020, California residents must have health insurance. For more information, to enroll, or to see if you qualify for financial assistance, visit www.coveredca.com or call Covered California at 1-800-300-1506.​

Open Enrollment is the time during which you can purchase or change your health insurance for the coming​ year. Once Open Enrollment closes, you can only enroll or make changes to your 2020 health insurance if you qualify for a special enrollment period​. Any changes or updates made during open enrollment start January 1, 2020. 

Updated: October 21, 2019​ 



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