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​​​​​​​​​​​​​​Contact OPA

​​​​​​Contact OPA

The Office of the Patient Advocate’s health care quality reports are moving to the new Center for Data Insights and Innovation! OPA no longer provides direct consumer assistance or advocacy. ​

For help with a problem with your health care or questions about your health care rights, please contact one of the organizations listed below.

For questions about OPA’s Report Cards or Complaint Data Report, email us at: cdii@chhs.ca.gov

  • For faster response, please reference OPA in your subject line.

For questions about this website, email us at: webmasterOPA@opa.ca.gov

New mailing address:
Center for Data Insights and Innovation – Attn: OPA
1215 O Street, 11th Floor MS-08
Sacramento, CA 95814​​

DMHC’s Health Help Center

The Department of Managed Health Care oversees most Californian’s health care coverage. The Health Help Center can provide information about your rights and can help if you have a complaint about your health insurance company.

Department of Insurance

The California Department of Insurance regulates many of the PPOs in California. Contact CDI if you have a complaint about your PPO plan.
1-800-927-HELP (4357) or 213-897-8921

Health Consumer Alliance

The Health Consumer Alliance offers free assistance over-the-phone or in-person to help people who are struggling to get or maintain health coverage and resolve problems with their health plans.

Health Insurance Counseling & Advocacy Program

HICAP (the Health Insurance Counseling & Advocacy Program) provides free and objective information and counseling about Medicare. Volunteer counselors can help you understand your specific rights and health care options. HICAP also offers free educational presentations to groups of Medicare beneficiaries, their families and/or providers on a variety of Medicare and other health insurance related topics.