The Office of the Patient Advocate publishes health care quality information and no longer provides direct consumer assistance or advocacy.
For help with a problem with your health plan, questions about your health care rights, or legal assistance, please contact one of the organizations listed below.
For requests for reports or general information about OPA, contact:
California Office of the Patient Advocate
1215 O Street, 11th Floor MS-08
Sacramento, CA 95814
DMHC’s Health Help Center
The Department of Managed Health Care oversees most Californian’s health care coverage. The Health Help Center can provide information about your rights and can help if you have a complaint about your health insurance company.
Department of Insurance
The California Department of Insurance regulates many of the PPOs in California. Contact CDI if you have a complaint about your PPO plan.
1-800-927-HELP (4357) or 213-897-8921
Health Consumer Alliance
The Health Consumer Alliance offers free assistance over-the-phone or in-person to help people who are struggling to get or maintain health coverage and resolve problems with their health plans.
Health Insurance Counseling & Advocacy Program
HICAP (the Health Insurance Counseling & Advocacy Program) provides free and objective information and counseling about Medicare. Volunteer counselors can help you understand your specific rights and health care options. HICAP also offers free educational presentations to groups of Medicare beneficiaries, their families and/or providers on a variety of Medicare and other health insurance related topics.