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​​Annual Complaint Data Reports

The following documents are annual Complaint Data Reports and other analyses by OPA based on data from California health care consumer assistance centers.

Measurement Year 2019

(Released October 2021) – This multi-departmental report provides information on health care complaints resolved in 2019.

Measurement Year 2018

(Released August 2020) – This multi-departmental report provides information on health care complaints resolved in 2018.

Measurement Year 2017

(Released March 2019) – This multi-departmental report provides information on health care complaints resolved in 2017.

Measurement Year 2016

(Released April 2018) – This third-year, multi-departmental report provides information on health care complaints resolved in 2016.

Measurement Year 2015

(Released January 2017) – This second-year, multi-departmental report provides information on health care complaints resolved in 2015.

Measurement Year 2014

(Released May 2016) – This baseline report is the first time in the state’s history that a multi-departmental report on health care complaint data has been issued.